When Your Google MCC Gets Hacked And You Get Punished
On 29th September 2025, our Google Ads account hacked incident began — our Google MCC account, a 17-year-old account with a spotless history, was hacked.
A stranger replaced our official business emails with an unknown Gmail ID and took full control of the account.
They ran ads worth crores. They escalated spends fast.
This was not a small glitch — this was a full-scale Google Ads security breach inside our MCC.
We reported the breach to Google immediately, repeatedly, through every support channel available.
But Google Ads customer support did nothing.
Instead, the hacker continued spending.
Google increased the credit limit.
The damage multiplied.
And then came the final blow:
Google suspended our account for exceeding the credit limit — the same credit limit the hacker drained while Google ignored every escalation.
An unfair Google Ads suspension caused by a hacker.
This is not just a technical failure.
This is a human failure — and the emotional, financial and reputational impact is real.
* The stress on the team
* The halted campaigns
* The loss of trust from clients
* The mental burnout from chasing support that never arrived
* The emotional trauma of being punished for a crime you didn’t commit
After 17 years of partnership, this is not the treatment any business expects from Google Ads, especially when dealing with Google account compromise at this scale.
We have now issued a legal notice to Google India, demanding:
* A full investigation
* Restoration of our account
* Accountability for the inaction
* Compensation for operational and reputational damages
We’re speaking out publicly because this is bigger than OMLogic.
If this can happen to us — a seasoned agency that has spent crores over the years with Google — it can happen to anyone.
Digital ad fraud is real.
Platform accountability cannot be optional.
Businesses should not be left helpless when systems fail.
We will keep the community updated.
This is not a fight. This is a stand — for trust, fairness, and mental sanity in a digital world.
