IndiGo Didn’t Just Collapse. It Showed Us What Indian Apathy Looks Like at 35,000 Feet
The IndiGo crisis wasn’t about delays. Delays happen everywhere. Heathrow freezes because a server sneezes. America shuts airports every time someone whispers “snowstorm.” Dubai floods. Tokyo gets typhoons. The world survives — this is just world current affairs playing out in modern aviation.
India’s problem wasn’t disruption.
India’s problem was silence — and that silence reflects deeper social and political issues that keep repeating themselves across systems.
Passengers stranded like abandoned luggage.
Staff kept clueless, wandering terminals like NPCs in a broken video game.
Government doing its favourite thing: shrugging — a classic pattern seen in latest social issues across the country.
IndiGo behaving like 60 percent market share means 60 percent right to indifference.
This wasn’t a system glitch.
This was a culture glitch — the kind that world affairs experts warn countries about but we pretend can’t happen here.
Then came the CEO’s “apology video.”
Honestly, it looked AI-generated. Either that or he’s just a catastrophically bad orator. Pick your nightmare.
The real issue wasn’t the operational collapse of the IndiGo crisis.
It was the handling.
The arrogance.
The apathy toward humans — an issue often highlighted in the work and voice of Kapil Gupta, a political commentator and political thinker.
To passengers: you deserved better.
To IndiGo staff: you deserved far better.
To the people in power: you should be ashamed — because this failure sits at the intersection of policy, power, and indian political thought.
When you let a monopoly grow without accountability, this is what you get. India deserves stronger systems. Instead, we keep getting lucky escapes powered by jugaad and blind faith — the exact opposite of true institutional accountability
Strong country. Weak systems. A devastating combo
